Please note that all positions are on a purely volunteer basis, thus are unpaid and the majority of work will be take-home. We are all volunteers who share a collective passion for putting together an event for fans by fans.



Sales & Partnerships

Sales & Partnerships (S&P) is where SMASH!’s relationships with exhibitors and sponsors are made. You will work closely with the all the exhibitors and sponsors that are interested in SMASH! as well as relating departments within SMASH!. Primary responsibilities are those such as, approaching businesses for exhibition and sponsorship opportunities as at SMASH! and liaising with the exhibitors and artists of SMASH! all year round. These are just couple of the things that E&S do.

Our department consists of 5 key categories – Anime, Art & Apparel, Gaming, Food & Culture, Artist and Community. Each category has a Manager and Coordinators.

Business Development Manager

As the SMASH! Business Development Manager, you’ll be the ultimate connector and master of bringing in new business. You’ll be like the superhero of sales, swooping in to save the day with your charm, charisma, and savvy business skills. You’ll be responsible for identifying new opportunities, building relationships with key partners, and working closely with different departments at SMASH! to meet their wants and needs. So get ready, put on your cape, and apply to be our brand new SMASH! Business Development Manager.

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Merchandise Coordinator

Create memories, build our brand, and rep that drip as part of the SMASH! Official Merchandise Team. If you’ve got ideas, have an eye for merchandise and fashion, or just want to spread the love of SMASH!, we want to hear from you. 

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Operations work closely with all departments to manage the flow of SMASH! From beginning till end from behind the scenes to front-of-house. They are responsible for managing the delivery of the event build, assets, and logistics as well as event risk and safety.

Accessibility & Inclusion Advocate

We are sourcing a team of passionate individuals who can be champions of a Diversity and Inclusion program of work at SMASH and make the convention experience an amazing time for all attendees.

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Creative is where the visual magic happens for SMASH! and works closely with the Marketing, IT and People & Culture teams. Primary responsibilities will include developing and maintaining consistency in visual images across all of SMASH!’s website, social media platforms, marketing materials, and other internal design requests. You will be able to showcase your creative skills and gain hands-on experience with a large scale event.

OTD Videographer

As an OTD Videographers you will film content during the days of the event which may be used as b-roll for social/sponsorship/marketing use.

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OTD Photographer

As an OTD Photographer you will be the primary person who will shoot content during the days of the event which may be used for social/sponsorship/marketing use.

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Video Editor

As a video editor you are responsible for delivering edited completed video content which would be used for marketing/sponsorship across the year. This may include content that will be published on SMASH! Social media platforms including Youtube, Facebook video, and Instagram Reels/IGTV, as well as the SMASH! Website and any third party collaborations.

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Motion Graphics Designer

As a Motion Graphic Designer you are responsible for working on video content delivery which would be used for marketing/sponsorship across the year. This may include content that will be published on SMASH! social media platforms including Youtube, Facebook video, and Instagram Reels/IGTV, as well as the SMASH! website and any third party collaborations.

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Graphic Designer

As a Graphic Designer you will be responsible for producing marketing collateral used across all mediums to communicate the SMASH! brand and message. Designs include print material such as posters, exhibitor packaging, programme booklets, packaging, signage. Digital designs include social media posts, Graphic Interfaces, Youtube Thumbnails and website content.

You do not need to have professional qualifications in art or design, nor be working in the creative industry.

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People & Culture

Department of People and Culture (DPC) is responsible for looking after volunteers’ wellbeing at SMASH! – from the Staff to the Crew. The department consists of the following sub-departments – Staff Support, Crew Support and Community Engagement.

Staff is responsible for providing timely recruitment support to our Departments in search for on-going volunteer champions known as Staff, as well as supporting our Staff throughout their journey with SMASH!. Crew is responsible for searching for our conventionConvention day support champions known as Crew, as well as kicking off training and social events for our Crew team. Community engagement is responsible for developing solutions to engage with the wider community to promote SMASH!’s values. This role is pivotal to develop training and looking after the community within SMASH!.

Together, the department plays a vital part in managing human resources for SMASH! by providing support and advice, facilitating training, and monitoring the wellbeing of all of SMASH!’s volunteers.


Staff Coordinator

As a Staff coordinator you will be the face of SMASH! volunteering, providing support to all our volunteers both staff and crew. You will be responsible for handling recruitment and planning social events and implementing training strategies.

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Marketing department is responsible for driving revenue for SMASH! by finding an audience for our event and selling tickets to them. We maintain the social media platforms, emails, and the website content by planning and implementing digital campaigns and copywriting. We also liaise with external stakeholders to organise online competitions, pop-up booths, and events.

We’re always looking for creative and self-motivated volunteers to help us create the best SMASH! con. If you’re looking for a career in marketing, joining the SMASH! Marketing team is a great stepping stone to gain real-world experience and advance your career!

Our main responsibilities include:

  • Tracking, forecasting and promoting ticket sales regularly
  • Consulting on ticket pricing strategy
  • Delivering on regular ticket sales targets
  • Creating advertising and promotional campaigns to grow audience and converting existing audience to buyers
  • Developing and managing a loyal community and adding value for existing audience
  • Managing website and email updates to provide current information
  • Promoting event content and information from other departments to further above goals

Marketing Director

As a Marketing Director, you will be expected to propose and develop marketing strategy plans that align with the objectives and values of the organisation and present this to the Executive Management team for approval. Also you’ll be responsible to take charge and responsibility for all marketing operations within SMASH! and need to be available for the role throughout the year. This includes periods pre, during, and post-convention.

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Events & Production

Events and Production is one of the largest departments in SMASH! as they manage the curation and administrative duties for all internal programming. From coordinating all sub-departments to creating the programming schedule for the event days, the events and production team plays a crucial role to ensure that the SMASH! weekend schedules run successfully and that attendees have awesome things to do.

Our department consists of fourteen (14) sub-departments which include, Arts & Crafts, AMV, Cosplay, Gaming, Karaoke, Literature, Maid Cafe, Panels & Workshops, Stages Production,  TCG (Trading Card Games), and Trivia. Each department has at least one Coordinator and an Assistant.

  • Art
  • AMV
  • Cosplay
  • Gaming
  • Itasha
  • Karaoke
  • Maid Cafe
  • Panel & Workshops
  • Production
  • TCG (Trading Card Games)
  • Trivia

Head of Itasha

The Head of Itasha, coordinates the content for the Itasha Events in the programming schedule. They will be required to liaison with various exhibitors and other participants in a dedicated manner to create events to appeal to those who love Itasha and the SMASH! community.

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IT is responsible for all the technical issues and matters prior, during, and after the SMASH! convention. Our responsibilities range from managing the internal background and software of the SMASH! website, to on-the-day technical exercises and duties. SMASH! has a number of systems that help make the convention the great success that it is, many of the which have been developed in-house. The IT infrastructure that we manage is the backbone of the convention, as all departments rely on the systems running smoothly and without delay or fault.

The IT department has a flat management structure with all members reporting directly to the IT Director and advising them of the best possible solutions to meet requirements and achieve goals. The team also employs a principle of “You can ask anyone anything anytime for any reason”, meaning no-one can stop you from asking hard and important questions and suggesting new ideas. SMASH! IT is a collaborative environment where all team members are part of developing projects and direction within the department.

Systems Administrator

As a System Administrator, you will be responsible for ensuring smooth and reliable functionality of our servers, services and networks throughout the year, and for configuration and monitoring of services and networks required during the convention itself.

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